1. Initiative: The highest level representing a significant business goal or strategic direction.
  2. Theme: A collection of related epics that contribute to achieving the initiative.
  3. Epic: A large body of work that can broken down into smaller features or user stories.
  4. Feature: Specific functionalities that deliver value to users derived from epics.
  5. User Story: A concise description of a feature from the perspective of the end user, detailing what to achieve and why. As a “type of user,” I want “some goal” so that “some reason”.
  6. Customer: A specific user type or stakeholder group that the product is designed to serve.