Customer Profile: Instructor
Overview
Instructors deliver hands-on training and guidance, ensuring trainees understand procedures and gain practical experience. They bridge the gap between theoretical knowledge and real-world application.
Goals
- Provide clear, effective instruction tailored to individual and group needs.
- Use real-time feedback to identify and address trainee weaknesses.
- Simplify the management of training sessions and resources.
Pain Points
- Limited tools for tracking and adapting to trainee progress in real time.
- Time-intensive setup and management of training sessions.
- Challenges in engaging trainees with diverse skill levels.
ForgeFX Solution
- Showcase 2.0 equips instructors with tools like VoIP, real-time analytics, and instructor controls for session management.
- Dynamic training modules support hands-on, practical learning tailored to individual needs.
- Scalable solutions simplify setup and streamline session flow, improving engagement and efficiency.
Why It Matters
Instructors are the end users of many training tools and directly influence trainee outcomes. Empowering them with intuitive, effective solutions ensures adoption and long-term success.